I’m on the road again, and ran into two Internet service concepts for travelers that I haven’t seen before. The first: JetBlue’s free WiFi at JFK. Now this is an airline that knows how to inspire loyalty. I only had 20 minutes before my connection boarded, and normally I would hate to buy WiFi just to start downloading my email and then get on the plane. Being able to do that for free? Brilliant.
Second, the wired high-speed service in my hotel room (a Hyatt). The service is paid (boo!) but they allow you to have a fixed IP address without NAT (yay!), which is pretty cool. The service is by GuestTek, whom I hadn’t heard of before but who certainly have the right message for their institutional customers: “Attract more guests and increase customer loyalty with high-speed Internet access.” Now, if they could just get across the part where it shouldn’t have to cost the customer $9.95 a night…