24 Mar 2002: 8 something pm. Off to an interesting start. Arrived at airport 5ish. Lisa and her parents had difficulty with their e-ticket—it took an hour to straighten out. We spent some time talking to the nice ticket lady and found out there had been a system changeover. We expressed lots of sympathy—being IT people, we swapped stories—she is a trainer for the new system! Shortly thereafter we got a complimentary upgrade to World Traveller Plus. Go BA.
Subsequently we had to go back over and get our boarding passes. Then we sat in the Sam Adams Bar and caught our breath.
Watching Lisa’s dad figure out the features in his seat is a lot of fun. The Man Who Wasn’t There on TV.