I keep forgetting to mention that I have two case studies in Bill Ives and Amanda Watlington’s new Business Blogs: A Practical Guide, one about me as a general blogger and one about the work we did at Microsoft on the Blog Portal. The book is full of practical advice about using blogs in the enterprise for reasons ranging from knowledge management to product management. Thanks to Bill and Amanda for including my experiences. (It’s kind of funny being in the same book, in the same section, as Robert Scoble.)